Save 30% of time you spent on support

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Saved replies

Affordable and useful tool for saving you time. You can create saved reply if you answering the same question frequently. They can be utilized in any form of customer communication: from inquiry, to request, to support.

Once you created a frequently asked question, you can use and add it on the ticket answer. To find a necessary answer you just need to start writing in a special section.

Chat privately with your team.

Private notes

Public comments can be read by anyone who has access to the ticket. You can also add private comments to tickets. These comments are only visible to other agents, not to the ticket requester or any other end-users. Have some fun with your team

A simple listing of the date and time a request was assigned to someone and who it was that assigned it as well as status changes. The activities feed in a ticket shows you a quick log of all the activities that have been happening on it.

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Make your own template of the answer

Add signature, logo and personal message

Footer template

It allows you to add your signature, logo or any text to your message. More attractive messages - more happy customers!

Ticket Autoreply Macros

Each agent can set own text and signature. For example, the technical developer has weekly holidays from Friday until Monday. Designer - from Saturday till Monday. Notify your customers about a personal schedule and other personal details.

Meet our fantastic users around the world

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Team Collaboration Add-on Pricing

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  • Maestro
  • MasterCard
  • PayPal
  • Visa
  • Western Union

Single Site


Lifetime usage rights + 12 month plugin updates & support

  • Saved replies
  • Private notes
  • Ticket Autoreply
  • Macros
  • Email template
  • Compatible with Knowledge Base
Order now

Unlimited Sites


Lifetime usage rights + 12 month plugin updates & support

  • Saved replies
  • Private notes
  • Ticket Autoreply
  • Macros
  • Email template
  • Compatible with Knowledge Base
Order now

Bundles and Special Offers

Get discounted price and save your money

Ordering and billing FAQ

What does the plugin license include?

All plugin purchases have licenses, which will allow you to update your plugin and receive support. Each license is valid for one year.

Are the licenses valid for a lifetime?

No, each license is valid one year from the date of your purchase. You will be sent an email to notify you when it is time to update.

How can I install plugins?

We are providing installation and setup services, please contact our support for assistance.

What is "number of sites"?

The "number of sites" limit - is simply a number of "production" installations. Every installed instance of plugin counts, web farms count as one.

For instance, your developers can install the plugin onto their local machines without any limits. But only one "production" installation is allowed with "single-site" license.

The "Unlimited" license allows unlimited number of installations within one company. For every additional company you have to purchase a separate license, despite the number of sites you're allowed to use with your current license.

What happens when my license expires?

The product will continue to work after your license expires. You are free to continue using the product for as long as you like, but you will not receive support and updates for the product any longer.

How can I pay?

We accept Visa, MasterCard, PayPal, Discover cards and other more then 30 payment methods.

How secure is my payment info?

All payments are securely processed by one of industry leaders Paddle. Your card information never even touches our servers.

What about students/non-profits/open source projects?

We have discounts for qualifying users. Just send us an email.