There are two ways to get attachments from your customers:
- Through the contact form.
- Through the email message from your customers.
How to manage your contact form.
To manage contact form fields you can use Contact form construction. You can add a special field – Files to your contact form.
Plugin settings – Contact Form
You can add a special field – Files to your contact form.
How to manage your email fetching settings?
Since you set up all settings, you will receive all files in a ticket page. To download them (to see) you need to click on them.