To display the knowledge base block on the page, add the following short knowledge base code: stgh-kb.
Articles for Knowledge base are converted from saved replies on the tab “Saved Replies”.
1. Create the saved reply in the tab “Saved Replies”
2. Check the “Convert into public Q&A note” parameter
In this case, your saved reply will be saved as a knowledge base article.
You can see it at the bottom of the page and on your site.
Drag and drop topics. The easy way to organize your articles. You can manage an order via drag and drop pattern right from WordPress admin area.
3. Customize the layout by adding or removing columns
Create some basics topics concerning your customers and provide the full experience and help with images, videos or text.
4. Then you can use smart live search
You can quickly find the answers. The smart live search feature allows users to scan the available content without opening and navigating through many pages.