Screen Shot 2016-03-17 at 10.51.41

 

We released a PRO-version of Helpdesk with the following features:

  1. Private notes
  2. Ticket history
  3. Saved replies with macros
  4. Conversation feed filtering
  5. Forwarding
  6. Cc and Bcc fields
  7. Ticket ID and status badge
  8. Reply UI cleanup

Here you can check Ordering and billing FAQ

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