Let’s start with displaying a form on your page.
In order to add a contact form to your website, please add the shortcode to existing post or a page, or use an auto-created «Ticket form» page.
Now your visitors can find the form for submitting messages to you. It’s time to customise it.
Default assignee – new tickets will be automatically assigned to that person
File Upload Configuration – Do you want to allow your users to upload attachments?
Enable auto-reply – Do you want to send a notification after received request.
Message – You can wright a notification text.
See an example:
We just got your help request! And do our best to answer emails as soon as possible, with most inquiries receiving a response within about a day