Let’s start with displaying a form on your page.

In order to add a contact form to your website, please add the shortcode  to existing post or a page, or use an auto-created «Ticket form» page.

Screen Shot 2016-03-17 at 16.33.57

 

Now your visitors  can find the form for submitting messages to you. It’s time to customise it.

Default assignee – new tickets will be automatically assigned to that person

File Upload Configuration – Do you want to allow your users to upload attachments?

Enable auto-reply – Do you want to send a notification after received request.

Message – You can wright a notification text.

See an example:

Hello,
We just got your help request! And do our best to answer emails as soon as possible, with most inquiries receiving a response within about a day

 

 

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