Creative friday

As usually we are trying to find a new direction for our products today. Use #creativefriday to join our challenge. Let me introduce the concept…

Read more

Private notes

Public comments can be read by anyone who has access to the ticket. You can also add private comments to tickets. These comments are only…

Read more

Saved replies

Saved replies - affordable and useful tool for saving you time. You can create saved reply if you answering the same question frequently. They can…

Read more

Plugin documentation

Part 1. Installation For an automatic installation through WordPress Go to the ‘Add New’ plugins screen in your WordPress admin area Search for ‘Catchers Helpdesk’…

Read more

Plugin installation

For an automatic installation through WordPress Go to the 'Add New' plugins screen in your WordPress admin area Search for 'Catchers Helpdesk' Click 'Install Now'…

Read more

Ticket tracking

Every request sent to your support email becomes a ticket in your helpdesk. You can easily categorize and prioritize tickets and assign them to the…

Read more