Powerful Helpdesk right in your WordPress admin area
Your potential clients can reach you via email or by using the contact form. Catchers Helpdesk will poll an external POP3/IMAP account on a regular basis, retrieve email messages and convert them to tickets.
Save your time for something more interesting. You can create saved reply if you answering the same question frequently. They can be utilized in any form of customer communication.
WooCommerce Integration Add-on for the customer support
Customer lifetime value
Customer lifetime value can be defined as the dollar value of a customer relationship, based on the present value of the orders future cash flows from the customer relationship. Customer lifetime value accounts as the sum of all orders from a certain customer.
See the whole picture of your customer's actions, as well as keeping a full orders history log, and calculating the total customer lifetime value. Previous orders and tickets help you catch the background and all necessary files and notes concerning this client.